{"id":4744,"date":"2022-12-14T14:07:51","date_gmt":"2022-12-14T14:07:51","guid":{"rendered":"https:\/\/lastovka.eu\/?page_id=4744"},"modified":"2023-04-18T10:04:29","modified_gmt":"2023-04-18T10:04:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/lastovka.eu\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_content_width=&#8221;grid&#8221; el_class=&#8221;include_css faq_a&#8221;][vc_column]\n            <div id=\"section-faq\" data-scroll=\"\" class=\"section-title\">\n                <div class=\"bg-word-wrap enter-x\">\n                    <div class=\"bg-word\" style=\"font-size:19vw\">\n                        <span data-scroll=\"\" data-scroll-speed=\"3\" data-scroll-direction=\"horizontal\">FAQ<\/span>\n                    <\/div>\n                <\/div>\n            <\/div>\n            [vc_row_inner el_class=&#8221;faq_b&#8221;][vc_column_inner]<div class=\"wrapper \" data-scroll data-scroll-offset=\"100\">\n                <div class=\"eltdf-section-title-image\">\n                    \n                <\/div>\n                <h2>\n                    <span class=\"ss enter-y delay-1\">Read our<\/span>\n                    <strong class=\"enter-y delay-2\">FAQ<\/strong>\n                <\/h2>                \n                <h4 class=\"eltdf-st-text enter-y delay-3\" style=\"color: #a4a4a4\">\n                    We are here to help\n                <\/h4>\n            <\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_content_width=&#8221;grid&#8221; el_class=&#8221;faq_c&#8221;][vc_column][vc_toggle title=&#8221;1. Where are you located?&#8221; style=&#8221;simple&#8221;]You can find Lastovka at our five locations:<br \/>\nThree locations in Maribor, one in Limbu\u0161 and one in Ptuj.<br \/>\nCheck out our <a href=\"https:\/\/lastovka.eu\/locations\/\">locations page<\/a> for directions.[\/vc_toggle][vc_toggle title=&#8221;2. At what time do you open?&#8221; style=&#8221;simple&#8221;]For more information about working hours, please search on Google. Type your store and the info you seek will be there! It is always more accurate there.[\/vc_toggle][vc_toggle title=&#8221;3. As you only work seasonally, what time of the year are you open?&#8221; style=&#8221;simple&#8221;]We start work approximately from mid-March to mid-October.[\/vc_toggle][vc_toggle title=&#8221;4. Are you open on public holidays?&#8221; style=&#8221;simple&#8221;]During the season we are open every day, even on public holidays.[\/vc_toggle][vc_toggle title=&#8221;5. Do all locations operate with the same business plan?&#8221; style=&#8221;simple&#8221;]Yes, all locations operate with the same business plan, same recipes, same suppliers&#8230;etc. this is how we function best.[\/vc_toggle][vc_toggle title=&#8221;6. Do you have vegan or gluten-free options?&#8221; style=&#8221;simple&#8221;]Yes, all our sorbets are vegan and gluten-free. The majority of our gelato flavors are also gluten-free. Vegan and gluten-free cones are available in all our shops. On every flavor found in the ice cream display case, you will find the sign if they are vegan or gluten-free.<\/p>\n<p>However, our products are prepared in an environment where tree nuts, dairy, soy, wheat and other allergens are handled. While we take extra care to minimize the risk of cross-contamination, we cannot guarantee that any of our products are completely safe to consume for people with allergies.[\/vc_toggle][vc_toggle title=&#8221;7. How often do you have new flavors?&#8221; style=&#8221;simple&#8221;]We are always experimenting with new flavors! Check out our Facebook page or Instagram to see our rotating specials weekly.[\/vc_toggle][vc_toggle title=&#8221;8. How long can I keep my gelato in the freezer?&#8221; style=&#8221;simple&#8221;]We recommend keeping your gelato in the freezer for a maximum of 2 to 3 weeks.[\/vc_toggle][vc_toggle title=&#8221;9. Can I put my gelato back in the freezer if I haven\u2019t finished it?&#8221; style=&#8221;simple&#8221;]Yes, but remember not to let the gelato melt before you put the box back in the freezer.[\/vc_toggle][vc_toggle title=&#8221;10. Where can I find the allergens in your products?&#8221; style=&#8221;simple&#8221;]We display all the allergens in our products directly on labels both in our stores and on our website. Feel free to ask any member of our team about them should you have any doubts.[\/vc_toggle][vc_toggle title=&#8221;11. Is Lastovka&#8217;s Ice Cream always fresh?&#8221; style=&#8221;simple&#8221;]The quality is the primary cause of gaining our customer&#8217;s goodwill, quality always is equal to the freshness. Both hard and soft ice cream are produced on a daily basis with fresh ingredients.[\/vc_toggle][vc_toggle title=&#8221;12. How can I get a job in Lastovka?&#8221; style=&#8221;simple&#8221;]Please send us an email at <a href=\"mailto:info@lastovka.eu\">info@lastovka.eu<\/a>[\/vc_toggle][vc_toggle title=&#8221;13. Are you planning to open more Lastovka shops in the future?&#8221; style=&#8221;simple&#8221;]Yes, there will be more Lastovka stores in the near future. We plan to spread to some other cities in Slovenia.[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_content_width=&#8221;grid&#8221; el_class=&#8221;include_css faq_a&#8221;][vc_column][vc_row_inner el_class=&#8221;faq_b&#8221;][vc_column_inner][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_content_width=&#8221;grid&#8221; el_class=&#8221;faq_c&#8221;][vc_column][vc_toggle title=&#8221;1. Where are you located?&#8221; style=&#8221;simple&#8221;]You can find Lastovka at our five locations: Three locations in Maribor, one in Limbu\u0161 and one in Ptuj. Check out our locations page for directions.[\/vc_toggle][vc_toggle title=&#8221;2. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4744","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/lastovka.eu\/en\/wp-json\/wp\/v2\/pages\/4744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lastovka.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lastovka.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lastovka.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lastovka.eu\/en\/wp-json\/wp\/v2\/comments?post=4744"}],"version-history":[{"count":0,"href":"https:\/\/lastovka.eu\/en\/wp-json\/wp\/v2\/pages\/4744\/revisions"}],"wp:attachment":[{"href":"https:\/\/lastovka.eu\/en\/wp-json\/wp\/v2\/media?parent=4744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}